Terms and Conditions

Last updated: 29 December 2025

1. About Motornation

Motornation is a Swedish online store focusing on vehicle-related products, car parts & accessories.
The business is operated by E-Brand Fusion AB (org.nr 559452-3770), registered in Sweden, and Motornation is a trade name for this e-commerce business.

We are an independent retailer and only work with suppliers who meet relevant European product and safety requirements.
Our goal is to provide you with a safe and smooth shopping experience – from ordering and payment to delivery and customer service.

For questions, you are always welcome to contact us via e-mail at support@motornation.se 
We will get back to you as soon as possible, usually within 12 hours.

2. Ordering

When you complete a purchase in our online store, an order confirmation will be sent to the e-mail address you provided.
The confirmation contains information about:

  • Ordered products

  • Prices including VAT

  • Delivery address and payment information

If anything in the order confirmation is incorrect, please contact our customer service immediately.

We reserve the right to correct any technical errors, stock shortages or obviously incorrect prices that may occur on the website.

3. Delivery

We offer free shipping within Sweden on all orders.

Shipping company: We collaborate with reliable carriers such as PostNord, DHL, and CityMail. All shipments are traceable.
Delivery time: Normally 5 - 10 business days within Sweden. During high demand or special orders, delivery time may vary slightly.

Orders placed during public holidays will be shipped no earlier than the next business day.

Packages not collected will automatically be returned to us after 7 days. We reserve the right to charge a handling fee corresponding to our actual costs, currently SEK 150.

4. Prices

All prices are stated in Swedish Kronor (SEK) and include 25% VAT.

We reserve the right to:

  • Any price changes from suppliers

  • Stock shortages

  • Technical or obvious typographical errors in price information

The total amount at checkout is always the final price – no hidden fees are added.

5. Right of withdrawal & returns

At Motornation, you have a 14-day right of withdrawal according to the Distance Contracts Act (2005:59).

For a return to be approved, the following applies:

  • The product must be in substantially unchanged condition.

  • The jewelry must not show signs of use, scratches, dirt, or wear.

  • Original packaging and any included accessories must be sent with the return.

  • Order confirmation or receipt must be presented.

Always contact our customer service before returning for instructions. Returns sent without approval will not be processed.

Refunds will be issued within 10 business days after the return is received and approved.
For more information, see our refund policy.

6. Complaints & Warranty

All our products are covered by warranty according to Swedish consumer legislation.

If your product is defective, damaged during transport, or not functioning correctly, you have the right to make a complaint within 3 years from the delivery date.
The defect must have existed at the time of delivery or be considered to have existed at the time of delivery according to the Consumer Purchase Act to be covered by the right to complain.

In the event of an approved complaint, we always cover the return shipping cost.
Contact us at support@motornation.se with a description of the defect and pictures, and we will help you further.

Rectification will primarily be done through repair or replacement, otherwise a price reduction or refund.

7. Limitation of Liability

We are not responsible for indirect damages or consequential damages to the extent permitted by mandatory consumer legislation.

8. Product Information & Transparency

We always strive to provide clear and accurate information about all products.
Please note that:

  • Color shades and details may differ slightly depending on screen settings and lighting.

  • Technical specifications are provided by the respective manufacturer and may be updated without notice.

Products covered by CE requirements are CE marked and meet applicable safety standards within the EU.

9. Personal data

When you shop with us, your personal data is processed according to GDPR.
We only store data required to manage your order and fulfill our legal obligations.

Your data is only shared with trusted partners (e.g., payment and shipping providers) and never for marketing purposes without your consent.

Read more in our privacy policy.

10. Payment

We offer secure payments through the following options:

✔ Visa
✔ Mastercard
✔ Maestro
✔ American Express
✔ UnionPay
✔ Google Pay
✔ Apple Pay
✔ Shop Pay
✔ Klarna (pay directly, later or in installments)

All payments are handled via SSL-encrypted payment solutions.
Motornation never stores your card details.

11. Changes to terms and conditions

Motornation reserves the right to update these terms and conditions at any time.
Changes will be published on the website and will apply from the date of publication.

12. Dispute Resolution

In the event of a dispute, Motornation follows the recommendations of the National Board for Consumer Disputes (ARN).
For more information, visit www.arn.se

13. Contact us

Company name: E-Brand Fusion AB

Trade name: Motornation

Address: Gillerbacken 59, Bandhagen, Stockholms län, 124 64, Sweden

E-mail: support@motornation.se

Contact form: https://motornation.se/pages/contact

Organization number: 559452-3770

VAT registration number: SE559452377001

Customer service opening hours:
Monday - Friday: 09:00 - 17:00
Saturday - Sunday: 11:00 - 15:00
(GMT+01:00) Central European Standard Time (Stockholm)
Approximate response time: 12 hours